Terms and conditions

Last modified: November 15, 2023

Welcome to TechToHomeLLC.com. By accessing or using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully.
These terms apply to all users of our site, including browsers, customers, vendors, and affiliates. If you do not agree with any part of these terms, please do not use our website or services.
1. Company Information
Tech To Home LLC is an independent IT support and service provider based in the USA. We offer technical assistance for various software, hardware, and digital products. We are not affiliated with Microsoft, Apple, HP, Dell, or any other brand, unless explicitly stated.
All product names, logos, trademarks, and brand references remain the property of their respective owners and are used strictly for identification purposes.
2. Services Offered
Our services include, but are not limited to:
  • Remote tech support for software and hardware issues
  • Printer and Wi-Fi setup assistance
  • Troubleshooting Windows operating systems
  • Help with Microsoft Office installation and activation
  • Email setup and account recovery support
We provide services remotely unless otherwise stated. All work is performed by qualified technicians, and service delivery depends on the nature of the issue and customer cooperation.
3. User Responsibilities
By using our website or services, you agree to:
  • Provide accurate and truthful information during communication and checkout
  • Maintain confidentiality of any login credentials provided
  • Refrain from using our services for any unlawful or prohibited purposes
  • Allow remote access only when prompted by our verified technician
  • Ensure your internet connection is active during remote sessions
4. Payments and Billing
All payments must be made upfront via approved payment methods listed on our website. Prices for services are clearly stated and may vary depending on the complexity of the issue.
You authorize Tech To Home LLC to charge your payment method upon confirmation of service. Any unauthorized payment disputes or chargebacks may lead to service suspension.
5. Refund Policy
We offer a 30-Day Easy Refund Policy. You may request a refund within 30 days of purchase if services were not rendered or partially completed. Refunds are processed within 5–7 business days after approval.
For full refund terms, please read our Refund Policy.
6. Limitation of Liability
Tech To Home LLC is not liable for:
  • Loss or damage caused by third-party software, hardware, or services
  • Data loss resulting from malware, failed backups, or user error
  • Consequential or incidental damages caused by service interruption
Our services are provided “as is” without warranties of any kind, expressed or implied. We strive for excellence but cannot guarantee uninterrupted or error-free operation.
7. Third-Party Products and Services
We may assist in setting up or troubleshooting third-party software (e.g., Microsoft Office, antivirus tools). However, we do not sell, license, or represent any third-party products unless clearly mentioned.
8. Intellectual Property
All content, logos, graphics, and service descriptions on TechToHomeLLC.com are the intellectual property of Tech To Home LLC unless otherwise stated. Unauthorized copying, redistribution, or commercial use of any content is strictly prohibited.
9. Modifications to Services or Terms
We reserve the right to modify, suspend, or discontinue any part of the website or our services at any time without notice. We may also update these Terms and Conditions periodically. Continued use of our website constitutes your acceptance of any changes.
10. Contact Information
For any questions or concerns about these Terms, you may contact us at:
📧 Email: support@techtohomellc.com
🌐 Website: www.TechToHomeLLC.com
📞 Phone: 
11. Jurisdiction
These Terms are governed by the laws of the United States. Any disputes arising from the use of our services shall be resolved in the courts of the applicable jurisdiction where Tech To Home LLC is registered.